Handling Criticism !!!!!!!!!!

Dhirubhai Ambani, the man responsible for the completion of the Reliance Jamnagar Refinery, the world largest mechnical refinery of the world in 1996, had stifling problems with the climate and the geography of Gujrat, he faced 1 labor strike - 60,000 people. Gujrat Cyclone, that stifled the refinery progress. Incredible heat, and incapability were problems that never left his task, very easy. But his biggest challenge was the growing criticism, from those who predicted he'd never finish the project. The voices of the critics appeared to be the biggest problem of all. Finally, someone asked him, "Aren't you going to answer these critics?" "In time," answered him. When?" his partner asked. "When the refinery is finished," replied the man. Criticism can be very hurtful and discouraging; that is, if we allow it to be. Admittedly, it takes a good amount of healthy self-confidence to be able to withstand the cutting remarks of people. As long as we are living and working in harmony, we can, choose not to allow criticism to control us.


I like what one person said, "What you think of me is none of my business"

So, let's make sure we are not critical, negative, discouraging people. And if people criticize us, let our deeds speak for themselves!!!!!!!!!!!

GREAT FAILURES - Inspirational Article

To succeed in business or life we must continually take remedial actions. Putting yourself on the line day after day can be extremely draining, especially when things do not work out as desired. Hence, each time a disappointing event happens, I like to get reminded of these famous failures:
Bill Gates founder and chairman of Microsoft, has literally changed the work culture of the world in the 21st century, by simplifying the way computer is being used. He was the world's richest man for more than one decade. However, in the 1970's before starting out, he was a Harvard University dropout. The most ironic part is that, he started a software company (that was soon to become Microsoft) by purchasing the software technology from "someone" for only $US50 back then.
Abraham Lincoln received no more than 5 years of formal education throughout his lifetime. When he grew up, he joined politics and had 12 major failures before he was elected the 16th President of the United States of America.
Isaac Newton was the greatest English mathematician of his generation. His work on optics and gravitation made him one of the greatest scientists the world has even known. Many thought that Isaac was born a genius, but he wasn't! When he was young, he did very poorly in grade school, so poor that his teachers became clueless in improving his grades.
Ludwig van Beethoven, a German composer of classical music, is widely regarded as one of history's supreme composers. His reputation has inspired – and in many cases intimidated – composers, musicians and audiences who were to come after him. Before the start of his career, Beethoven's music teacher once said of him "as a composer, he is hopeless". And during his career, he lost his hearing yet he managed to produce great music – a deaf man composing music, ironic isn't!
Thomas Edison who developed many devices that greatly influenced life in the 20th century. Edison is considered one of the most prolific inventors in history, holding 1,093 U.S patents to his name. When he was a boy his teacher told him he was too stupid to learn anything. When he set out on his own, he tried more than 9,000 experiments before he created the first successful light bulb.
The Woolworth Company was a retail company that was one of the original five-and-ten- cent stores. The first Woolworth's store was founded in 1878 by Frank Winfield Woolworth and soon grew to become one of the largest retail chains in the world in the 20th century. Before starting his own business, Woolworth got a job in a dry goods store when he was 21. But his employer would not let him serve any customer because he concluded that Frank "didn't have enough common sense to serve the customers".
By acclamation, Michael Jordon is the greatest basketball player of all time. A phenomenal athlete with a unique combination of grace, speed, power, artistry, improvisational ability and an unquenchable competitive desire. Jordan single-handedly redefined the NBA superstar. Before joining NBA, Jordan was just an ordinary person, so ordinary that was he was removed from the high school basketball team because of his "lack of skill".
Walter Disney was American film producer, director, screenwriter, voice actor and animator. One of the most well-known motion picture producers in the world, Disney founded a production company. The corporation, now known as The Walt Disney Company, makes average revenue of US $30 billion annually. Disney started his own business from his home garage and his very first cartoon production went bankrupt. During his first press conference, a newspaper editor ridiculed Walt Disney because he had no good ideas in film production.
Winston Churchill failed the 6th grade. However, that never stopped him to work harder! He strived and eventually became the Prime Minister of the United Kingdom during the Second World War. Churchill is generally regarded as one of the most important leaders in Britain and world history. In a poll conducted by the BBC in 2002 to identify the "100 Greatest Britons", participants voted Churchill as the most important of all.
Steven Spielberg is an American film director. He has won 3 Academy Awards and ranks among the most successful filmmakers in history. Most of all, Steven was recognized as the financially most successful motion picture director of all time. During his childhood, Spielberg dropped out of junior high school. He was persuaded to come back and was placed in a learning-disabled class. He only lasted a month and then dropped out of school forever.
Albert Einstein was a theoretical physicist widely regarded as the most important scientist of the 20th century. He was awarded the 1921 Nobel Prize for Physics for his explanation of the photoelectric effect in 1905 and "for his services to Theoretical Physics". However, when Einstein was young, his parents thought he was mentally retarded. His grades in school were so poor that a teacher asked him to quit, saying, "Einstein, you will never amount to anything!"
In 1947, one year into her contract, Marilyn Monroe was dropped by 20th Century-Fox because her producer thought she was unattractive and could not act. That didn't deter her at all! She kept on going and eventually she was recognized by the public as the 20th century's most famous movie star, sex symbol and pop icon.
John Grisham's first novel was rejected by sixteen agents and twelve publishing houses. He went on writing and writing until he became best known as a novelist and author for his works of modern legal drama. The media has coined him as one of the best novel authors even alive in the 21st century.
Henry Ford's first two automobile companies failed. That did not stop him from incorporating Ford Motor Company and being the first to apply assembly line manufacturing to the production of affordable automobiles in the world. He not only revolutionized industrial production in the United States and Europe, but also had such influence over the 20th century economy and society. His combination of mass production, high wages and low prices to consumers has initiated a management school known as "Fordism". He became one of the three most famous and richest men in the world during his time.
Soichiro Honda was turned down by Toyota Motor Corporation during a job interview as "engineer" after World War Two. He continued to be jobless until his neighbours starting buying his "home-made scooters". Subsequently, he set out on his own to start his own company. Honda. Today, the Company has grown to become the world's largest motorcycle manufacturer and one of the most profitable automakers - beating giant automaker such as GM and Chrysler. With a global network of 437 subsidiaries, Honda develops, manufactures and markets a wide variety of products ranging from small general-purpose engines and scooters to specialty sports cars.
Akio Morita, founder of giant electric household products, Sony Corporation, first product was an electric rice cooker, only sold 100 cookers (because it burned rice rather than cooking). Today, Sony generates US$66 billion in revenue and ranked as the world's 6th largest electronic and electrical company.

You Are What You Believe

The most important quality you can ever develop is having belief in yourself. The belief that you can, without a shadow of a doubt achieve success in every area of your life. Virtually every person has the capacity to do wonderful things with his or her life. But the greatest single obstacle for most people is self-doubt. Many people wish they could accomplish certain things but lack the belief that they can actually do it.

When people under achieve in any part of their life, it is their belief more than anything else that holds them back. Self-limiting beliefs acts as breaks on our ability to achieve our goals. Many of us have high hopes, dreams, and aspirations, but we let doubts creep in and undermine our talents, abilities, and effectiveness.

Each one of us has feelings of inferiority because we feel that we are not good enough. We think that we are not as good as other people, and we feel that we are not good enough to acquire and enjoy the things we want in life. Often we feel that we don’t deserve good things. Even if we work hard and have some achievements in our life, we often feel that we are not really entitled to our success.

The Universal Law of Belief says that whatever we believe, with feeling becomes our reality. We don’t believe what we see; instead, we see what we believe. Our beliefs form a screen as to how we see the world, and we never allow any information that is not consistent with our beliefs to pass through it. Even if we have beliefs that are totally inconsistent with reality, we won’t let them through because our beliefs have
become true for us.

The most common and also the most harmful beliefs are the ones that are selflimiting. These are beliefs about yourself. For example, believing that you can’t achieve something because you don’t have enough money or education. You might believe you can’t achieve something because you are the wrong sex, race, age or it is because of the economy. Most of these beliefs are not true, but neverthe less they can & they will hold
you back.

The fact is, you deserve every good thing that you are capable of acquiring through the use of your talents.
The only real limitation on what you can be and have is if you lack the desire. If you set a goal and you badly want to achieve it, nothing in the world can stop you from achieving it, as long as you’re willing to persist long and hard enough.

To develop positive beliefs, you have to decide exactly where you want to end up in the future. The clearer you are about the result you want in your future, the easier it will be for you to change your actions and behaviors in the short term. This in turn, will assure that you achieve what you want in the long term.

Once you’ve clearly decided on the type of person you want to be, you will have already taken a major first step in developing new beliefs. In order to incorporate your new beliefs into your every day life, you have to discipline yourself to act exactly in every situation as if you already were that person. When you begin to act like the successful person you want to become, you will actually adopt their values, qualities, and characteristics. And they will then become a permanent part of your personality.

If you consistently act like the person you want to become every day and in every situation it will begin a chain reaction. Your attitude will change and become more positive. This will then build stronger and more positive beliefs. And your beliefs will then, exert a positive influence on your values.

You have no limitations on your potential except for those that you believe you have. Successful people are not extraordinary or special in any way. They are not different from you or I. But, all successful people do have the unwavering belief that they can accomplish anything that they really want in life.

You are a good person. From this day forward, see yourself as the very best you can be, and refuse to accept any limitations on your possibilities. Once you develop that belief in yourself, and you act in accordance with your beliefs, your future will be unlimited.

“I Can - Not because I THINK I can ~ But because I Strongly BELIEVE That I Can”

Nothing is Impossible

An Interesting Story - Never underestimate your Clients' Complaint, no matter how funny it might seem!

This is a real story that happened between a customer of General Motors and its Customer-Care Executive Team.

A complaint was received by the Pontiac Division of General Motors: 'This is the second time I have written to you, and I don't blame you for not answering me, because I sounded crazy, but it is a fact that we have tradition in our family of Ice-Cream for dessert after dinner each night, but the kind of ice cream varies so, every night, after we've eaten, the whole family votes on which kind of ice cream we should have and I drive down to the store to get it. It's also a fact that I recently purchased a new Pontiac and since then my trips to the store have created a problem..... You see, every time I buy a vanilla ice-cream, when I start back from the store my car won't start. If I get any other kind of ice cream, the car starts just fine. I want you to know I'm serious about this question, no matter how silly it sounds' "What is there about a Pontiac that makes it not start when I get vanilla ice cream, and easy to start whenever I get any other kind?"

The Pontiac President was understandably skeptical about the letter, but sent an Engineer to check it out anyway.

The latter was surprised to be greeted by a successful, obviously well educated man in a fine neighborhood. He had arranged to meet the man just after dinner time, so the two hopped into the car and drove to the ice cream store. It was vanilla ice cream that night and, sure enough, after they came back to the car, it wouldn't start.

The Engineer returned for three more nights. The first night, they got chocolate. The car started. The second night, he got strawberry. The car started. The third night he ordered vanilla. The car failed to start. Now the engineer, being a logical man, refused to believe that this man's car was allergic to vanilla ice cream. He arranged, therefore, to continue his visits for as long as it took to solve the problem. And toward this end he began to take notes:

He jotted down all sorts of data: time of day, type of gas uses, time to drive back and forth etc. In a short time, he had a clue: the man took less time to buy vanilla than any other flavor. Why? The answer was in the layout of the store. Vanilla, being the most popular flavor, was in a separate case at the front of the store for quick pickup.

All the other flavors were kept in the back of the store at a different counter where it took considerably longer to check out the flavor. Now, the question for the Engineer was why the car wouldn't start when it took less time. Eureka - Time was now the problem - not the vanilla ice cream!!!!

The engineer quickly came up with the answer: "vapour lock".

It was happening every night; but the extra time taken to get the other flavors allowed the engine to cool down sufficiently to start. When the man got vanilla, the engine was still too hot for the vapour lock to dissipate.

Remember: Even crazy looking problems are sometimes real and all problems seem to be simple only when we find the solution with cool thinking.

Don't just say its "IMPOSSIBLE" without putting a sincere effort.... Observe the word "IMPOSSIBLE" carefully... . Looking closer you will see, "I'M POSSIBLE"...

Your weakness can be your strength

A 10-year-old boy decided to study judo despite the fact that he had lost his left arm in a devastating car accident. The boy began lessons with an old Japanese judo master. The boy was doing well, so he couldn't understand why, after three months of training the master had taught him only one move.

"Sensei," the boy finally said, "Shouldn't I be learning more moves?" "This is the only move you know, but this is the only move you'll ever need to know," the sensei replied.

Not quite understanding, but believing in his teacher, the boy kept training. Several months later, the sensei took the boy to his first tournament.

Surprising himself, the boy easily won his first two matches.

The third match proved to be more difficult, but after some time, his opponent became impatient and charged; the boy deftly used his one move to win the match.

Still amazed by his success, the boy was now in the finals. This time, his opponent was bigger, stronger, and more experienced. For a while, the boy appeared to be overmatched. Concerned that the boy might get hurt, the referee called a time-out. He was about to stop the match when the sensei intervened. "No," the sensei insisted, "Let him continue."

Soon after the match resumed, his opponent made a critical mistake: he dropped his guard. Instantly, the boy used his move to pin him. The boy had won the match and the tournament. He was the champion.

On the way home, the boy and sensei reviewed every move in each and every match. Then the boy summoned the courage to ask what was really on his mind.

"Sensei, how did I win the tournament with only one move?" "You won for two reasons," the sensei answered. "First, you've almost mastered one of the most difficult throws in all of judo. And second, the only known defense for that move is for your opponent to grab your left arm."

The boy's biggest weakness had become his biggest strength. "Sometimes we feel that we have certain weaknesses and we blame god, the circumstances and our self for it but we never know that our weakness can become our strength one day.
Moral of The Story
Each of us is special and important, so never think you have any weakness, never think of pride or pain, just live your life to its fullest and extract the best out of it…

Mountain Story

A son and his father were walking on the mountains.
Suddenly, his son falls, hurts himself and screams: "AAAhhhhhhhhhhh!!!"
To his surprise, he hears the voice repeating, somewhere in the mountain: "AAAhhhhhhhhhhh!!!"
Curious, he yells: "Who are you?"
He receives the answer: "Who are you?"

And then he screams to the mountain: "I admire you!"
The voice answers: "I admire you!"

Angered at the response, he screams: "Coward!"
He receives the answer: "Coward!"

He looks to his father and asks: "What's going on?"
The father smiles and says: "My son, pay attention."

Again the man screams: "You are a champion!"
The voice answers: "You are a champion!"

The boy is surprised, but does not understand.

Then the father explains: "People call this ECHO, but really this is LIFE.
It gives you back everything you say or do.
Our life is simply a reflection of our actions.
If you want more love in the world, create more love in your heart.
If you want more competence in your team, improve your competence.
This relationship applies to everything, in all aspects of life;
Life will give you back everything you have given to it."

YOUR LIFE IS NOT A COINCIDENCE. IT'S A REFLECTION OF YOU!" 

Always..Think..Of..possibilities!!!

The Manager says: "Do you have any sales experience?" The Indian says: "Sir, I was a salesman back home in India." Well, the boss liked the Indian chappie so he gave him the job.

"You start tomorrow.. I'll come down after we close and see how you did." His first day on the job was rough but he got through it. After the store was locked up, the boss came down.

"How many sales did you make today?" Indian boy says: "Sir, Just ONE sale." The boss says: "Just one? No! No! No! You see here our sales people average 20 or 30 sales a day." If you want to keep this job, you'd better be doing better than just one sale.

By the way, how much was the sale for?" Indian boy says: " $101 237. 64" Boss says: "$101 237. 64?

What the hell did you sell?"

Indian boy says: "Sir, First I sell him small fishhook.

Then I sell him medium fishhook.

Then I sell him large fishhook.

Then I sold him new fishing rod and some fishing gear.

Then I ask him where he's going fishing and he said down on the coast, so I told him he'll be needing a boat, so we went down to the boating department and I sell him twin engine Chris Craft.

Then he said he didn't think his Honda Civic would pull it, so I took him down to our automotive department and sell him that 4X4 Blazer.

I then ask him where he'll be staying, and since he had no accommodation, I took him to camping department and sell him one of those new igloo 6 sleeper camper tents.

Then the guy said, while we're at it, I should throw in about $100 worth of groceries and two cases of beer.

The boss said: "You're not serious? A guy came in here to buy a fishhook and you sold him a boat, a 4X4 truck and a tent?"

Indian boy says: "No Sirji, actually he came in to buy Anacin for his headache, and I said: Well, fishing is the best way to relax your mind."